When I was introduced to
Our past experience in appointing new key management staff has been disastrous. Lorraine took us through the recruitment process, step by step and provided guidance, training and support.
We started on the Contracts Manager for the Metal Division, a key position that was vacant and taking up too much of my time. One of the most difficult tasks was working through each of the activities the Contracts Manager was required to do and identify what our performance expectations were. Lorraine guided us through this process and these expectations became the cornerstone for selecting the right person with the right skills, experience and personality fit. It also helped us to identify the performance needed to be measured and monitored.
We are very pleased with the person we employed as our Contracts Manager, and now have the tools to employ the right person for this position ourselves, and to do it professionally.
I would not hesitate to recommend
Mike OíConnor Managing Director- Effective Fencing Ltd
focused us on one or two key areas such as organisational structure, systems
for recruitment and systems for delegation and supervision. The work that we
have done with
would not hesitate in recommending
Anna Fitzgibbon Partner - LawWorks
I have found Recruitment by Designsí Employment Handbook to be an extremely valuable tool that has helped me deal with problems with my staff. It is something that I refer to regularly as it clearly outlines any procedures that I need to follow. It's been tailored to meet every requirement that my business has and itís written in plain English.
Previously I had an employment contract written by another company which served it's purpose but was filed away once my employee signed on the dotted line. By having my employees sign the Employment Handbook they agree to meet my standards and expectations and I can then hold them accountable when any of those standards are not met. Itís so easy!!!
I feel my staff performance and productivity has improved ten fold but more importantly I have happy staff that have clear guidelines to follow.
Fiona Moon - Managing Director, Poppyís
I am one of two Property Managers for
Harvey Realty in
I had previously been employed in the Personnel Industry for over 10 years and considered myself well qualified to select a person for our role of Office Administrator. I did this - twice. I was disappointed that after many hours of interviewing, reference checking, placing and training not one, but two administrators resigned after a short period.
We were fortunate to be introduced to
the McQuaig system by
Candidates that we interviewed, and who we were impressed with were asked to complete the McQuaig Word Survey and a report was sent back to us on each candidate. This report identified the differences between each candidates temperament and traits and what we had selected as our ideal in the McQuaig Job Survey. It made the job easy by providing interviewing and reference checking questions tailored to each individual. It also provided advice on how best to train and manage the person.
As a result we have employed and retained an Office Administrator whose personality, abilities and match are a perfect fit for both of us. The person we employed loves her job, handles the day to day pressures extremely well and best of all is still with us!
I am totally convinced that the McQuaig System has saved us time, money, headaches and stress. I recommend and fully endorse the system and personally would never employ another staff member without it.
Laurel Betson - Property Manager - Harvey Corporation Ltd
I attended the Recruitment workshop
The workshop was an excellent
Lorraine Burns has also been a guest speaker at our ICANZ Business Development Special Interest Group. She is an excellent public speaker and a consummate professional who is well prepared and delivers what she promises.
Siri Whalen-Bell BDS Development Manager